What are non-verbal cues in communication?

Non-verbal cues in communication refer to the body language signals that can significantly enhance, reinforce, or sometimes even contradict the spoken messages conveyed. These cues include gestures, facial expressions, posture, eye contact, and other forms of physical expression that convey information beyond words. For example, if someone says they are happy while frowning or avoiding eye contact, the non-verbal cues can suggest a different sentiment, illustrating how body language can affect the interpretation of verbal communication. Understanding these cues is crucial for effective communication as they provide additional layers of meaning and context to the words being spoken. This highlights the importance of being aware of not just what is said, but how it is expressed.