What can be a negative outcome of poor social media management in a team?

Prepare for the Sergeant's Course – Communication (5120BA) Test with flashcards and multiple choice questions. Each question includes hints and explanations. Ensure you're ready for the exam!

Poor social media management within a team can lead to heightened conflict and miscommunication, making this the correct choice. When communication on social media platforms is not effectively managed, it can result in misunderstandings, misinterpretations, or the spread of inaccurate information among team members. This often increases tensions and can create an environment where conflicts arise more easily. Team members may feel excluded from important conversations or misinterpret the intentions behind posts, further exacerbating divisions and reducing overall morale.

On the other hand, increased trust, successful project collaborations, and improved team dynamics are outcomes that typically arise from effective communication and social media management. These positive outcomes are the opposite of what occurs when management is poor, highlighting the importance of managing social media interactions carefully within a team setting.

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