What does the term “message distortion” refer to?

The term “message distortion” refers specifically to changes in the content of a message that happen during the processes of encoding or transmitting. This can occur when the sender encodes the message in a way that introduces unintended changes or when the message is transmitted through various channels, which may alter its meaning before it reaches the recipient. Such distortions can impact the clarity and intended meaning of the information being communicated, leading to misunderstandings.

The concept emphasizes the importance of ensuring that the intended message is accurately conveyed and received. Factors such as language barriers, technological issues, or personal interpretations can all contribute to this distortion. Understanding this helps communicators to be more mindful of how messages are crafted and transmitted, ensuring that the expected meaning remains intact throughout the communication process.